First and foremost! Keep your family safe

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For your peace of mind, we guarantee most of our jobs against faulty workmanship for 12 months.

Due to the nature of certain works or repairs, such as drain blockages, we are unable to provide the 12 month labour guarantee. This will be clearly marked on your invoice.

If you have any questions, please do not hesitate to ask one of our friendly team in the office 0800 061 4229.

Materials and parts supplied by HPC will be covered by a manufacturers guarantee or warranty. This usually guarantees replacement or repair of faulty goods within a fixed period which is usually 12 months.

Guarantees are legally enforceable, and details on how to make a claim should be included clearly. This is in addition to your rights as a buyer, which should be made clear in the guarantee.

We recommend leading brands Ideal and Vaillant to keep your home warm, offering exclusive warranties up to 12 years.

Our team will take care of registering your warranty, providing aftercare, annual servicing and Gas Safety testing.

In the event you experience problems with your boiler product within warranty, you will need to liaise directly with the boiler manufacturer.